One of the things that make me hate shopping here is the awful customer services. For example, most stores refuse to give a cash refund but ask you to exchange the item for something else of the same value. This is not fair. Sarah Abdullah, the Mystery Shopper of Saudi Gazette, asks, “wouldn’t it be wonderful to have somewhere to go to report such dissatisfaction?” If you think the answer is yes, make a stand and join the rest of us in the effort to open Saudi Arabia’s first Consumer Protection Agency. For more information, you can contact Abdullah on her email address: sarah_abdullah94 at hotmail.com.